It starts with a phone call. Our dispatch team will work with you to place your order for the proper concrete mix and arrange a time, date, for your pour. Delivery schedules fill up quickly and so it is recommended that you place your order 48 hours in advance.
When placing your order, the dispatcher will want to know:
Name – Account name, or contractor/home owner name of C.O.D. orders.
Date and Time
Address/Directions - The job-site address and/or lot#
Telephone Number – Preferably a Mobile # so that dispatch can contact you before and after the concrete has been delivered.
Mix and Slump - Dispatch can help you determine the proper mix and slump based on the type of project you are doing.
Amount of Concrete – Our Dispatchers are ready to help you figure your ready mix needs when you supply them with your dimensions. Or you can use our Ready-Mix calculator on the top right of the website. Always order 10% extra to compensate for an uneven sub-base, spillage, spreading of forms, and settling of sub-grade. Running short can be costly in both time and money. Our Trucks can delivery 5.4m3 per load. Our minimum delivery is 0.6m3
Firm or Will Call Order - A firm order means that your concrete will be delivered at the agreed upon time unless you call to cancel. A will-call order means that you are expecting to pour and dispatch is expecting to deliver the concrete to you at the next available time when you call to confirm your order.
Truck Spacing - If your order requires more than one truck, you will be asked how long you need to empty each truck.
Extra Products - Extra products include Colour, Accelerators, Retardant
Ever wonder how big those concrete trucks really are? Well here are some specs you will want to keep in mind when ordering concrete, to ensure MCM’s trucks will fit on your site.
- Length: 8.5m
- Width: 3m
- Height: 3.6m
- Maximum chute length: 3m